Industry commentary
Countdown has started for the FCA's Coronavirus test case
Analysis of the FCA's Coronavirus test case examining insurers and the policy wordings underpinning pandemic-related claims.
The FCA is taking a number of insurers and their respective policy wordings to court in July, in a test case to provide coverage interpretation for business interruption policies. The stakes are high for all.
New COVID-19 related exclusions are applying mid-term and a solution of some description is needed. Whatever the outcome, expect to see customer experience, digital, fast and rules-based claims automation feature prominently in commercial SME solutions going forward.
Press contact